How to Shop on Natures Gentle Touch Website: The Complete Step-by-Step Shopping Guide

Shopping for natural hair care products online has never been easier! At Natures Gentle Touch, we have made it simple for you to get premium quality hair care products delivered right to your doorstep anywhere in Nigeria. Whether you are new to online shopping or just new to our website, this comprehensive guide will walk you through every step of placing your order.

Why Shop at Natures Gentle Touch?

Before we dive into the shopping process, here’s what makes shopping with us special:

All our products are formulated with plant based chemistry.
Free Nationwide Delivery: Enjoy free shipping on orders ₦15,000 and above. Limited Offer!
Authentic Products: Buy directly from the manufacturer
Fast Delivery: Quick processing and delivery across Nigeria
Customer Support: Reach us on 07038321653.

Step 1: Browse Our Product Categories

When you visit our online store – (www.naturesgentletouch.com), you will find our products organized into easy-to-navigate categories:

Monoi Oil Range

Perfect for natural hair maintenance, restoration, and conditioning. Available in 250ml and 500ml sizes.

Tea Tree Anti-Dandruff Range

Our most popular range for treating dandruff, itchy scalp, and flaky scalp conditions.

Herbalblend Range

Complete moisture care solutions including shampoos, conditioners, and leave-in treatments. This is perfect for relaxed hair types.

Relaxer Range

Professional relaxer products with silky neutralizing shampoos for smooth, manageable hair.

Hair Loss Treatment

Specialized products like our Ginger Anti-Hair Loss Balm for hair growth and retention.

Edge Control & Styling

Jojoba and Wheat Germ edge control gels for sleek, long-lasting styles.

Hygienics

Hydrating hand washes and sanitizers with natural ingredients.

Pro Tip: Use the search bar at the top of the website if you know exactly what product you’re looking for!

Step 2: Select Your Product

Once you have found a product you want:

Click on the product image or name to open the product page
Read the product description to understand the benefits and ingredients
Check the size options – Many of our products come in 250ml and 500ml sizes
Note the price – Prices are clearly displayed in Nigerian Naira (₦)

Understanding Product Sizes

Combo packs: Like our Tea Tree Anti-Dandruff Range (complete set at ₦14,850)
250ml bottles: Perfect for trying new products or travel
500ml bottles: Better value for money – ideal for regular use

Step 3: Add to Cart

Ready to buy? Here is how:

Click the “Add to Cart” button on the product page
A confirmation message will appear showing the item has been added
Choose your next action:

Continue shopping by browsing more products
Click “View Cart” to review your items

Shopping Cart Tips

Your cart icon (usually at the top right corner) shows:

Number of items in your cart
Total amount of your order

Tip: You can add multiple products before checking out!

Step 4: Review Your Cart

Before completing your purchase:

Click on the cart icon or “View Cart” button
Review all items in your cart
Update quantities if needed (use the + or – buttons)
Remove items you no longer want (click the X or remove button)
Check your subtotal at the bottom of the cart

Important: Check for Free Delivery Eligibility

Look for the delivery calculator or total amount:

Orders below ₦15,000: Standard delivery charges apply
Orders ₦15,000 and above: FREE nationwide delivery! 🎉

Money-Saving Tip: If your cart is close to ₦15,000, consider adding another product to qualify for free shipping. It often saves you money on delivery fees!

Step 5: Proceed to Checkout

When you are satisfied with your cart:

Click “Proceed to Checkout” button
You will be taken to the checkout page where you’ll enter your details

Step 6: Enter Your Delivery Information

Fill in the required fields carefully:

Personal Information

Full Name: Your complete name as you would like it to appear on the delivery
Phone Number: Active mobile number where the delivery agent can reach you
Email Address: For order confirmation and updates

Delivery Address

Street Address: Your house number and street name
City/Town: Your location in Nigeria
State: Select your state from the dropdown
Postal Code: If applicable

Important: Double-check your phone number! Our delivery partners will call you when your order arrives.

Additional Information (Optional) Use the “Order Notes” section to:

Give specific directions to your location
Mention landmarks near you
Specify preferred delivery time
Add any special instructions

Step 7: Review Your Order Summary

Before payment, verify:

All products in your order are correct
Quantities are accurate
Delivery address is complete
Contact information is correct
Total amount (including or excluding delivery fee)

Step 8: Choose Your Payment Method

Natures Gentle Touch offers secure payment options like:

Paystack
Flutterwave
Xpress Pay
Select your preferred payment method and follow the on-screen instructions.

Note: All online payments are processed through secure, encrypted payment gateways to protect your financial information.

Step 9: Complete Your Payment

Enter your payment details as required
Verify the amount one last time
Click “Place Order” or “Complete Payment”
Wait for confirmation – Don’t close the page until you see a success message!

Step 10: Order Confirmation

After successful payment:

You will see an order confirmation page with your order number
Check your email for an order confirmation message (check spam folder if you don’t see it)
Save your order number for tracking and reference.

What to Expect After Ordering

Email Confirmation: Within minutes of placing your order
Order Processing: 1-2 business days
Delivery Updates: Via SMS or phone call
Delivery Time: 1-3 business days depending on your location

Tracking Your Order

Log into your account on the website (if you created one)
Go to “My Orders” or “Order History”
Click on your order number to see the status
Contact customer support at 07038321653 for updates

First-Time Shopper Checklist

Make your first purchase smooth with this checklist:

Browse products and read descriptions
Add desired items to cart
Check if cart total is ₦15,000+ for free delivery
Fill in accurate delivery information
Double-check phone number and address
Choose payment method
Complete payment
Save order confirmation number
Watch for delivery confirmation call

Frequently Asked Questions

How long does delivery take?

Delivery typically takes 1-3 business days depending on your location in Nigeria. Lagos and major cities often receive orders faster.

What if I enter the wrong delivery address?

Contact customer support immediately at 07038321653 with your order number to update your address before the order ships.

Can I cancel or modify my order?

Contact customer support as soon as possible. Orders can be modified or cancelled before they are shipped.

What if my product arrives damaged?

Contact us immediately with photos of the damaged product. We’ll arrange a replacement or refund according to our return policy.

Do you deliver nationwide?

Yes! We deliver to all states in Nigeria. Orders above ₦15,000 enjoy FREE delivery nationwide.
Note: Free Delivery for limited period only!

Is online payment safe?

Yes, all payments are processed through secure, encrypted payment gateways that protect your financial information.

Need Help Shopping?

If you have any questions or need assistance:

📞 Call us: 07038321653
📧 Email us: marketing@recarecos.com
📱 Instagram: (https://www.instagram.com/naturesgentletouch/)

Our customer support team is ready to help you have the best shopping experience!

Start Shopping Today!

Now that you know how easy it is to shop on Natures Gentle Touch, why wait? Visit ((https://naturesgentletouch.com) today and discover premium natural hair care products that deliver real results.

Remember: Orders ₦15,000 and above enjoy FREE nationwide delivery, for limited period only!