1. Q: Who is Natures Gentle Touch?

A: Natures Gentle Touch is a personal style brand that provide hair solutions.

  1. Q: What makes Natures Gentle Touch different from other hair care brands?

A: Natures Gentle Touch stands out for its commitment to natural ingredients and personalized solutions for diverse hair types.

  1. Q: How often should I use Natures Gentle Touch products?

A: Usage frequency depends on the product and your hair needs. Refer to the product label or our Hair Care Tips for guidance.

  1. Q: Are Natures Gentle Touch products suitable for all hair types?

A: Yes, our products are formulated to cater to a diverse range of natural hair types.

  1. Q: Do you offer hair consultations for personalized product recommendations?

A: Yes, we do offer individual consultations. Please, visit our Natures Gentle Touch Hair Institute located in No 22, Oduduwa Way, GRA-Ikeja Lagos-Nigeria.

  1. Q: How do I place an order on the Natures Gentle Touch website?

A: Simply browse our products, add items to your cart, and follow the checkout process.

  1.  Q: What payment methods are accepted?

A: We accept various payment methods, including credit/debit cards and online payment gateways.

  1. Q: Can I track my order?

A: Yes, you can track your order by logging into your account and accessing the order status.

  1. Q: Can I modify my order if I forgot to add a product?

A: Order modifications can be made within a specific time frame after placing the order. Contact support for assistance.

  1. Q: How do I know if a product is out of stock?

A: Out-of-stock products will be marked as such on the product page. You can also check availability in your cart before checkout.

  1. Q: Are there any guidelines for storing Natures Gentle Touch products?

A: Store products in a cool, dry place, away from direct sunlight. Check individual product labels for specific storage instructions.

  1. Q: How do I reset my password if I forget it?

A: Visit the Forgot Password page and follow the instructions to reset your password.

  1. Q: Can I get personalized advice for my hair concerns?

A: Explore our Hair Care Tips section or reach out to our customer support for general advice on common hair concerns.

  1. Q: Are there any virtual events or tutorials hosted by Natures Gentle Touch?

A: Follow our social media channels- @naturesgentletouch on Instagram and Facebook for updates on virtual events, tutorials, and live sessions.

  1. Q: How can I check the authenticity of Natures Gentle Touch products?

A: Purchase products only from authorized retailers or our official website to ensure authenticity.

  1. Q: How can I share feedback or testimonials about Natures Gentle Touch products?

A: We appreciate your feedback! Share your thoughts on product pages or reach out to us via email or social media.

  1. Q: Can I use Natures Gentle Touch products during pregnancy?

A: It’s recommended to consult with your healthcare provider regarding product use during pregnancy to ensure safety.